Warranty claim

2021 Ford Explorer Draft

Third-party VSC · Endurance · contract #EN-449201 · RO 35c742e3646a86985e

Packet

Snapshot from the repair order at the time the claim was created.

Customer: Holly Lewis · VIN: - · Mileage: 82000 · Photos on file: 0

Line	Type	Hrs/Qty	Amount
Full synthetic oil change - labor Oil dark, at recommended interval.	labor	0.4 hr	$54
Oil filter	parts	-	$9.30
5qt full synthetic	parts	-	$43.40
Full synthetic oil change - labor Oil dark, at recommended interval.	labor	0.4 hr	$54
Oil filter	parts	-	$9.30
5qt full synthetic	parts	-	$43.40
Front brake pads and rotors - labor Pads worn to 3mm, rotors scored.	labor	1.8 hr	$243
Front brake pads	parts	-	$52.70
Front rotors (pair)	parts	-	$120.90

Parts+labor $630 · supplies $37.80 · tax $40.07 · Total $707.87

Claiming $780

Grounded only in this repair order. Read it, then paste into the carrier's portal or letter.

Claim justification / labor-operation description

Denial-appeal letter

Contract language (the clauses your appeal will cite)
Reason given for the denial / hold

Draft Claim created from RO 35c742e3646a86985e

Sep 10, 2026, 12:15 PM