Demo shop: Brooks Motor Works is a made-up business that shows Gravy, software for auto repair shops. Its reviews and prices are samples, and bookings do not go to a real shop. About Gravy
Vienna, Virginia · Since 2009

The shop that shows you what your car needs.

Independent, full-service auto repair in Vienna. Photographed inspections, plain-English advice, and a warranty on every job. You approve the work before we touch it.

4.8★average review score
17 yrson Maple Avenue
24/24kwarranty on repairs
ASEcertified technicians
Our shop · 145 Maple Avenue West
  • ASE-Certified technicians
  • Virginia inspection station
  • 24-mo / 24,000-mi warranty
  • Every repair photographed
What we do

Everything your car needs, under one roof.

From an oil change to a check-engine light two other shops could not sort, it gets fixed here, and you see exactly why.

Oil & filter change

Oil & filter change

Full-synthetic oil, a new filter, and a real multi-point check while it is on the lift. Not a sticker and a guess.

From $59Book →
Brakes done right

Brakes done right

Pads, rotors, fluid, the works. We show you the measurements and the photos before we quote a dime.

Free brake checkBook →
Check-engine diagnostics

Check-engine diagnostics

Factory-level scan tools and technicians who read data, not just codes. We find the actual cause.

Diagnostic $89Book →
A/C service & repair

A/C service & repair

Blowing warm? We test the whole system, find the leak, and fix it, so it is cold and stays cold.

A/C check $49Book →
Tires & alignment

Tires & alignment

Mount, balance, rotate, and a precision alignment that stops the uneven wear eating your tires.

Rotation freeBook →
Scheduled maintenance

Scheduled maintenance

Timing belts, spark plugs, fluids, filters. The 30/60/90k service that keeps a good car good.

By the bookBook →
Why Brooks

No mystery. No fear. No surprise bill.

Most people dread the repair shop because they cannot see what is happening and cannot tell if they are being straight with them. We built this place to fix that.

You see everything

Every inspection comes with photos texted straight to your phone. You approve the work before we start, item by item.

Warranty on everything

Every repair is backed by a 24-month / 24,000-mile nationwide warranty. If we touched it, we stand behind it.

Plain English, honest advice

We tell you what needs fixing now, what can wait, and what does not need doing at all. No fear, no upsell.

An ASE-certified Brooks Motor Works technician
How it works

Four steps, and you are back on the road.

Book

Pick a time online or call. Tell us what is going on, or just say it needs a look.

Inspect

We check it over and text you photos of anything we find, with a clear quote.

You approve

Green-light what you want, defer what can wait. Nothing happens without your OK.

Drive

We fix it right, back it with a warranty, and keep your records in one place.

The numbers, verified

We do not ask you to take our word for it.

Anyone can type "trusted" on a website. So we publish the figures that matter on a trust page that computes them live from our real work orders: our review average, how often we fix it right the first time, and every warranty we stand behind. Go see them for yourself.

4.8/5average review scoreevery review tied to a real repair
100%of jobs photographedyou approve before we start
24/24kwarranty on every repairmonths / miles, nationwide
17yrsserving Vienna, Virginiasame family, same corner since 2009
In their words

Vienna drivers, on the record.

A 4.8-star average, and every review is tied to a real repair order. See the verified rating and a sample on our trust page.

★★★★★

“Honest and fast. They texted me photos of everything and the price was exactly the quote. I am not going anywhere else.”

Sarah M. · Verified repair customer
★★★★★

“Best shop in Vienna. Fixed my brakes same day and even caught a recall I did not know about.”

Dan R. · Verified repair customer
★★★★★

“They explained everything in plain English and did not push a single thing I did not need. Rare these days.”

Priya K. · Verified repair customer
★★★★★

“The digital inspection with the photos won me over. I keep all my service records in one place now.”

Elena G. · Verified repair customer
★★★★★

“Fair pricing, no surprises. Sam at the front desk is fantastic and actually remembers my car.”

Bob W. · Verified repair customer
★★★★☆

“Solid diagnostic work. They found the real cause when another shop just threw parts at it and guessed.”

Greg P. · Verified repair customer
From the shop

Straight talk, no jargon.

Brake warning signs, and what your oil really needs in Vienna stop-and-go traffic. Straight answers, no jargon.

Read the blog

Ready when you are.

Book online in under a minute, or call the shop and talk to a real person.